This policy is effective as of the 4th of December, 2025.
IF YOU ARE UNDER THE AGE OF 18 (OR THE AGE OF MAJORITY REGULATED BY APPLICABLE LAWS WHERE YOU LIVE), YOU AND YOUR PARENT OR GUARDIAN MUST REVIEW THIS AGREEMENT TOGETHER. YOUR PARENTS OR GUARDIANS SHALL READ AND ACCEPT THIS AGREEMENT BEFORE YOU USE ANY SERVICES FROM LUFTSKIP.
PLEASE READ THIS AGREEMENT CAREFULLY, INCLUDING ANY RELEVANT PRODUCT OR SERVICE END USER LICENSE AGREEMENT OR TERMS OF SERVICES, BEFORE INSTALLING ANY GAME OR USING LUFTSKIP’S SERVICES. IF YOU DO NOT AGREE TO THIS AGREEMENT OR THE PRIVACY POLICY, PLEASE DO NOT INSTALL OR USE ANY OF LUFTSKIP’S SERVICES.
Luftskip AS (and its affiliates, agents, representatives, consultants, employees, officers, and directors – collectively, “Luftskip”, “we”, or “us”) is an independent game development studio. We make games, and offer services and digital product development for our customers and clients. We are a company based in Oslo, Norway.
This Privacy Policy outlines how Luftskip collects, uses, processes, and shares your personal data in connection with your use of one of our games or services, including participation in beta testing of our games. We are committed to protecting your privacy and handling your data transparently in compliance with the EU General Data Protection Regulation (GDPR) and Norwegian Company Law.
By using a Service offered by Luftskip, you are acknowledging that you have read and understood this Privacy Policy. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.
Luftskip, registered in Norway, is the controller of your personal data. Contact details are provided at the end of this document.
We collect specific categories of personal data for designated purposes:
Personal information (like your name, age, and email address) you share with us through email or contact forms (i.e. test registration forms), is retained indefinitely or until erasure is requested by you. This is because you share this information with us voluntarily to participate in our tests or receive communications from us, and we will comply with this request until you tell us to stop. In some cases, signing up or voluntarily sharing personal information with us, makes you eligible for a reward. In order to verify and process that reward, we need to retain your information. By requesting erasure of said information, you also revoke your right to any pending rewards, as we will have no way of verifying your eligibility.
Epic Games Account Information obtained through your use of the game is retained indefinitely since it is used to facilitate your access to and use of the related game, or until erasure is requested or consent manually revoked through the Epic Games Launcher.
We utilize this information primarily to allow you access to the game, and connect players in multiplayer matches. Player activity data and country is used for monitoring game engagement through Epic Games Developer Analytics but is not stored beyond this purpose.
When you participate in a beta test run through the Epic Games ecosystem, the email associated with your Epic Games Account is added to our Epic Games Organization in the Epic Developer Platform. We will retain this information in the Epic Developer Platform as long as the test period lasts, or until erasure is requested by you. We will delete this information from the Epic Developer Platform when the beta test period is complete.
Posts to our Discord server are retained indefinitely since it is used indefinitely unless erasure is requested or manually deleted by the user who submitted a post. Services like Discord allows people to create accounts, post information and send messages to each other. Users are pseudonymous, but users can state any information they like about themselves in discussions. Information you enter into the Luftskip Discord server should be considered public and can remain even after you terminate your account unless you delete it yourself or request us to delete it for you. Consider the sensitivity of any information you post on Discord.
All data processed when you are accessing one of our games distributed via the Epic Games Store, is processed in accordance with the agreement you have entered into with Epic Games Inc. by having an Epic Games Account, and is not directly under our control.
With the exception of your Epic Games Account’s country, we do not process any of this data directly. The data is shared via the Epic Online Subsystem to other players when you host or join a multiplayer session. The country is stored in our Epic Developer Portal indefinitely for analytic purposes.
Epic Games Inc. processes and stores your data in accordance with their policies. Please refer to the section on our sub-processors for the relevant links.
Requests for data erasure are processed as soon as possible, and no later than 30 days from the time we were made aware of the request.
To facilitate gameplay and operational effectiveness, we use various sub-processors.
Your data may be transferred to the countries listed in each of our sub-processors respective policies.
When purchasing, accessing or using one of our games distributed through the Epic Games Launcher, you have accepted Epic Games Inc.’s privacy policy and terms of use when creating an Epic Games Account. Data retrieved in-game or through the Epic Games Launcher is processed by Epic Games to facilitate game sessions and account usage. Management of parental consent when using Epic Games Launcher is managed and processed by Kids Web Services as a joint controller with Epic Games Inc.
When you sign up for closed beta tests of any of our games distributed through the Epic Games Launcher, your Epic Games account email is stored within our Epic Games Developer Organization account, processed by Epic Games Inc. By signing up you acknowledge to have accepted Epic Games' privacy policy and terms of use.
USA/Internationally
Terms of Services: https://www.epicgames.com/site/tos
Privacy Policy: https://www.epicgames.com/site/privacypolicy
Parental Consent: https://www.epicgames.com/site/en-US/parental-consent
Data submitted to us via sign-up forms or emails is stored on our Google Workspace Cloud Storage (Google Drive), with Google Ireland Ltd. as a sub-processor. Storage is limited to EU countries. When using any of our Google forms, you are also interacting directly with Google as a user, and are personally required to accept Google’s terms and policies, i.e. regarding cookies. Concerning data transfers, Google LLC is an active participant in the EU-US Data Privacy Framework (DPF) Program, a program enabling the transfer of EU personal data to participating organizations consistent with EU law.
EU
Google privacy and terms: https://policies.google.com/
Data submitted to us via sign-up forms or emails is stored on our Infomaniak KSuite Cloud Service (KDrive), with Infomaniak Network SA as a sub-processer. Storage is limited to Switzerland. For information regarding the Data Processing Agreement between Luftskip AS and Infomaniak Network SA, refer to the contact email at the bottom of this document.
Switzerland
https://www.infomaniak.com/en/legal/confidentiality-policy
Your Discord Account name and information is processed by Discord in order to access our Discord server “Luftskip”. All content you post on Discord, is processed by Discord Inc. Discord Inc. is an active participant in the EU-US Data Privacy Framework (DPF) Program, a program enabling the transfer of EU personal data to participating organizations consistent with EU law.
USA/Internationally
Discord Privacy Policy: https://discord.com/privacy
On our Discord server or through our other sub-processors there will be links to other websites or services whose privacy practices may differ from Luftskip’s. When you use a link to an external site or service, the privacy policy and data processing disclosures for that site or service governs.
You have the right to:
To exercise these rights, please contact us on support@luftskip.com.
Depending on your country of residence, you may also have the right to file a complaint with the supervisory authority in your country.
We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. We use well established sub-processors, and Luftskip complies with Norwegian and European laws and regulations in all aspects of our operations. In the case of data breaches, leaks or cyber attacks, we are well aware of our obligations to protect all our users’ data by taking precautionary measures as well as fulfill our obligations to our users and authorities.
We do not share your information with any third parties, with the following exceptions:
We do not, and will never, sell any of your data to third parties.
We do not knowingly and directly collect personal information from children under the age of 18. If we become aware that a child under 18 has directly provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please send us an email at support@luftskip.com.
Parents and guardians are responsible for the acts of children under 18 years of age (or the age of majority regulated by applicable laws where you live ) when using Luftskip’s Services, including but not limited to any payments, damages, and/or liabilities related to the acts of their children. Luftskip recommends that parents and guardians familiarize themselves with parental controls on devices they provide to their children.
When selling our products through third party retailers, like the Epic Games Store, the registering and verification of age and consent is managed by them. When children under the age of 18 are allowed to access a game made by us through third party retailers, the personal information gathered through the acquisition or use of said game will be processed on the basis of the agreement entered with the relevant third party retailer. Epic Games Store limits accounts held by children under the age of 13 (or the age of digital consent in their region), and requires parental consent to allow certain features. Please review Epic Games Inc.’s Parental Consent (https://www.epicgames.com/site/en-US/parental-consent) for details regarding this. For more information on Epic Games Inc. as a sub-processor in this agreement, see the subsection on sub-processors.
We may update this policy periodically to reflect changes in our practices or regulatory requirements. Any changes will be posted on this page with an updated revision date.
For questions or concerns about our privacy practices, please contact us at:
Email: support@luftskip.com
Address: Oslo, Norway (Physical address can be provided on valid request)
This policy is effective as of the 4th of December, 2025.
- Changed our company name to Luftskip AS from Luda AS.
- Updated our physical address.
- Updated our contact email address.
- Added Infomaniak Network SA as sub contractor for data processing.
Original version